Need help with an order?
We’re here to help.
Contact SPIKE Order Support for questions involving:
- Order status
- Shipping
- Tracking
- Address issues
- Missing packages
- Damaged products
- Incorrect orders
- Returns
- Refunds
- Payment questions
- SPIKE Block purchases
Contact order support
Order support
Mailing address
SPIKE Holding Inc.5830 E 2nd St, Ste 7000 #13808
Casper, WY 82609
United States
Something arrived wrong?
If something isn’t right with your order, tell us.
Send your order number and a description of what happened to info@spikeblocks.com.
If the issue involves a damaged or incorrect physical product, including clear photographs can help us understand the issue.
Return conditions, refunds, and damaged-shipment steps are set out in Shipping & Returns.
Have a question about using your Blocks?
Order Support can help with the purchase itself.
For questions about how to use your SPIKE Blocks or practice the method, start with the frequently asked questions or the SPIKE Blocks page.
These are still to come:
Before you train, please read the Training & Medical Disclaimer.
Still need help?
Talk to us.
Not every question fits neatly into an FAQ.
If you’re unsure where to begin, have a question about your Blocks, need help with an order, or want to learn more about training—reach out.